While you can install the myEyeQue app on android phones, the phone may be blocked from running a vision test. Unlike iOS phones, Android phones come from a variety of manufacturers and have different brands and naming conventions. There can also be variations in specifications of the device such as display parameters. The most important parameters for the EyeQue Personal Vision Tracker is the pixel per inch (PPI) and the operating system. However, due to the nature of the physical device there can be other parameters that will affect how the myEyeQue app works. Two different phones with the same OS and PPI often can, and do, behave differently. Some phones will allow users to change the native display settings, the cover class could be thicker or thinner, or a screen protector may even be pre-installed on the device. The EyeQue miniscope is a high precision optical device (with a 0.25 diopter resolution) and as such, each of these variables can affect the disply and will affect the accuracy of the final results for customers.
We are committed to ensuring the integrity of the data that we provide to our customers. Therefore, we measure and test every single phone type before putting it on our supported list to ensure the results are accurate for the specific phone. Each different phone type must be calibrated independently and with the tools we have available. Many phones are not supported because we have not had the opportunity to test them. We have an ongoing testing program and are actively working on qualifying more phones. Many major brands and models will be supported in the near future. We just ask for you patience as some models may take our team time to obtain and test. Please remember that the Personal Vision Tracker is not only an application, but also works in conjunction with a piece of optical hardware and a third party device (your smartphone). As such, compatibility is a critical component. We appreciate your patience and understanding as we diligently bring this technology to the world.