• Professional
  • EyeQueConnect Log In>
  • Support
  • Contact
  • Sign In
EyeQue Logo
  • Solutions
    • At-Home Vision Testing Solutions
    • • VisionCheck
    • • Vision Monitoring Kit
    • • Personal Vision Tracker Plus
    • • Insight
    • • PDCheck
    • Order Contacts
    • Color Blind Test
    • Eye Test Chart
  • How it Works
    • Overview
    • The Specifics
    • Results You Can Trust
    • Importance of Eye Exams
    • Find the Right Eye Doctor
    • For Professionals
    • Have More Questions?
  • About
    • Partners
    • Press & Media
    • EyeQue Blog
    • Testimonials
  • Products
  • Shop Glasses
    • EyeQ.ity
    • Lensabl
  1. EyeQue
  2. EyeQue Personal Vision Tracker

EyeQue Personal Vision Tracker

Frequently asked questions about the Personal Vision Tracker

Personal Vision Tracker

  • EyeQue Personal Vision Tracker Product Manual
  • What is the EyeQue Miniscope?
  • What is the EyeQue Personal Vision Tracker?
  • What is refractive error?
  • Is the EyeQue Miniscope safe to use?
  • Is the EyeQue Personal Vision Tracker approved by the FDA?
See all 14 articles

EyeQue PVT App

  • What smartphones are currently supported by the EyeQue Personal Vision Tracker?
  • Where can I download the EyeQue PVT App?
  • I have an iOS/Android based tablet; why can't I use it with the EyeQue Personal Vision Tracker?
  • How do I start an EyeQue vision test?
  • How do I restart an EyeQue vision test?
  • Can I delete the EyeQue PVT or Insight app from my smartphone? Will it delete all my data?
See all 8 articles

Troubleshooting

  • Why is the PVT app not accepting my serial number?
  • Why can't I access the EyeQue PVT app with my EyeQue account?
  • I am not sure how to use the EyeQue PVT app; how do I get started?
  • Why am I getting a "Network is not available" error message when I finish my vision test?
  • Why do I keep receiving an "Oops" message when I open the EyeQue PVT app?
  • I am in test mode and keep trying to see the red and green lines, but am having difficulty. What can I do?
See all 12 articles
39608 Eureka Dr.
Newark, CA 94560
  • Home
  • For Professionals
  • Company
  • Press & Media
  • Blog
  • Solutions
  • • VisionCheck
  • • VisionCheck 2 (Learn More)
  • • Vision Monitoring Kit
  • • Personal Vision Tracker
  • • Insight
  • • PDCheck
  • Order Contacts
  • Contact Us
  • Support
  • FAQs
  • My Account
Sign Up for the EyeQue Newsletter
Eye care tips delivered to your inbox and 10% off your first purchase!
Please fill in this field Please enter valid email address

Thanks for signing up and welcome to the club! See what's in store

  • Terms
  • Privacy Policy
  • Legal
© 2021 EyeQue Corporation

EyeQue Corporation. All rights reserved. EyeQue does not perform or provide optometry services, nor does it represent itself as a licensed optometrist. EyeQue products and services do not include any form of eye health exam. Review more legal notices and terms here.

Powered by Zendesk